Privacy Policy

This privacy policy governs your use of the Medblocks software application (“Application”) for devices that was created by Medblocks. This policy also describes how we collect and use information when you visit our website.

Website Visitors & Use of Cookies

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others may have about you, including by association with your email.

We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by sending an email to contact@medblocks.com.

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction governed by the General Data Protection Regulation (GDPR), you also have the option to opt out of the collection and processing of your personal data in compliance with GDPR. To exercise this option, please visit:

https://www.rb2b.com/rb2b-gdpr-opt-out

What information does the Application obtain and how is it used?

User Provided Information

The Application obtains the information you provide when you download and register the Application. Registration with us is optional. However, you may not be able to use some features unless you register.

When you register and use the Application, you generally provide:

Your name, email address, age, username, password, and other registration details.
Transaction-related information (purchases, offers, downloads).
Information provided when contacting us for help.
Credit card information for purchases.
Information entered into the Application, such as contact or project details.

We may use this information to contact you periodically with important information, notices, or marketing promotions.

Automatically Collected Information

The Application may automatically collect certain information, including:

Type of device used.
Unique device ID.
IP address.
Operating system and browser type.
Information about your use of the Application.

Does the Application collect precise real-time location information?

No. This Application does not collect precise location information about your device.

Do third parties see and/or have access to information obtained by the Application?

Only aggregated, anonymized data is periodically transmitted to external services for Application improvement purposes. We share information only as described in this privacy statement:

As required by law (e.g., to comply with subpoenas).
When disclosure is necessary to protect rights, safety, investigate fraud, or respond to government requests.
With trusted service providers who work on our behalf under strict confidentiality.

What are my opt-out rights?

You can:

Use standard uninstall processes via your device or app marketplace.
Request to opt out via email at support@medblocks.com.

Website visitors may also opt out of marketing and certain data collection practices using the links provided above.

Data Retention Policy, Managing Your Information

User Provided Data: Retained as long as you use the Application and for a reasonable period thereafter.
Automatically Collected Data: Retained up to 24 months, then stored in aggregate form.

If you’d like us to delete your User Provided Data, contact privacy@medblocks.com. Note that some data may be required for the Application to function properly.

Children

We do not knowingly collect data from or market to children under 13 years old. If a parent/guardian believes their child has provided us information without consent, contact privacy@medblocks.com for prompt deletion.

Security

We safeguard your data using physical, electronic, and procedural measures. Access is limited to authorized personnel who need the information to operate, develop, or improve the Application. However, no system can guarantee complete security.

Changes

This Privacy Policy may change over time. Updates will be posted here, and you may be informed via email or text. Continued use of the Application constitutes acceptance of changes.

By using the Application or visiting our website, you consent to our processing of your information as outlined in this policy. Processing may involve collecting, storing, using, or disclosing information in the United States, regardless of your country of residence.

Health Data — Medblocks Connect

This section applies to the Medblocks Connect mobile application (“Medblocks Connect”) and describes how health and fitness data is collected, used, and protected.

Collection of Health Data

Medblocks Connect may collect health and fitness data from your device with your explicit consent through Apple HealthKit (iOS) or Google Health Connect (Android). Some of this data, including data concerning your health, is considered sensitive personal data under applicable law and receives special protection measures. Such data is processed only when you have granted the necessary permissions.

The categories of health data that Medblocks Connect may access include:

Heart rate, resting heart rate, heart rate variability, and oxygen saturation
Step count, active energy burned, and walking or running distance
Blood pressure and blood glucose levels
Body measurements such as weight, height, body fat percentage, and body temperature
Respiratory rate
Sleep sessions and sleep stage information
Exercise and workout sessions

Medblocks Connect only reads data from HealthKit and Health Connect. It does not write data to these platforms.

Use of Health Data

Health data collected through Medblocks Connect is used solely to provide the core functionality of the service — syncing your health information with your Medblocks account to support your health management and enable sharing with your healthcare providers.

Health data collected from HealthKit or Health Connect is not used by Medblocks for advertising, marketing, or use-based data mining, and is not sold or transferred to third parties for advertising or marketing purposes.

Storage and Security of Health Data

Health data is transmitted to Medblocks servers using encrypted HTTPS connections and is stored in dedicated databases with access restricted to authorized personnel. Personal health information is not stored in iCloud.

Controlling Access to Your Health Data

You may review and modify which health data types Medblocks Connect can access at any time through your device settings:

On iOS: Settings > Health > Data Access & Devices > Medblocks Connect
On Android: Settings > Health Connect > App permissions > Medblocks Connect

Revoking access will prevent Medblocks Connect from collecting new data of the specified types. Previously synced data will remain on Medblocks servers until you request its deletion.

Deletion of Health Data

You may delete all health data synced to Medblocks servers at any time using the “Delete My Data” option within the Medblocks Connect application. You may also request deletion by contacting privacy@medblocks.com.

Deletion from Medblocks servers does not affect the original data stored on your device in Apple HealthKit or Health Connect.

Retention of Health Data

Health data is retained on Medblocks servers for as long as your account remains active and you maintain an active connection with Medblocks Connect. Upon deletion of your data through the application or upon request, your health records are permanently removed from our servers.

Contact Us

For privacy-related questions or concerns, contact us at: support@medblocks.com